Service

We are glad to receive inquiries by e-mail (gaestehaus-pfuss@rolmail.net) or by phone (0039-0471-964148). Please give us name, address, desired booking period as well as number and age of all guests. You will get an individual offer as soon as possible. Included are:

Reductions

During winter we offer special prices for »Workation«. Please send us a request and we will make the best effort to create an offer tailored to your needs! More information on »Workation« you can find on www.suedtirol.info/workation
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Additional person

An additional person stays for € 15 per day. Apart from the registered guests, no third persons unknown to us are allowed to stay in the house.

Local tax

Due to local regulations, a local tax is to be payed per person. This amounts to € 0.85 per person and day (aged 14 and above). As of 01.01.2023, the local tax will be increased to € 1.35.

Minimum stay

In high season, the minimum stay is 1 week. In low season or if available at short notice, 3 days. In this case we charge the cleaning costs of € 60 (apt. »Pfusser Acker«) respectively € 75 (apt. »Pfusser Lahn«) and a supplementary charge of 15% on the daily rate.

Arrival & Departure

Unless otherwise agreed, you can move into the flat from 16:00 on the day of arrival. On the day of departure, we kindly ask you to leave the flat by 10:00 am.

Pets

We are sorry, but pets are not allowed.

Validity of booking

Reservation is valid only after deposit of € 200 per week by remittance. Balance is requested by remittance or in cash on arrival. We can not accept credit/debit cards and cheques. The cash-deposit of € 150 for potential damages requested at arrival will be refunded at departure.

Cancellation

Minimum € 50 administration fee for any cancellation. Reservation cancelled less than 2 months prior to arrival: advance payment is retained. Cancellations 1 month or less before arrival, non-arrival or early departure: full price. We recommend the conclusion of a cancellation insurance.

Location

General information on how to get to South Tyrol can be found at www.suedtirol.info/how-to-get-there. If you travel by train, ask for our pick-up-service at the railway station of Ora (charged). You can also book a transfer shuttle that will carry you to your lodging online.

Travel information on the current situation regarding the corona virus you can find here.

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